Terms and Conditions

High Life Treehouses Ltd expects their structures to be used for several years. However, all outdoor products require maintenance and regular inspection – timber is a natural product and over a period of time moves, swells, or contracts due to seasonal and temperature changes, in normal circumstances this does not effect its structural strength.

Sizes indicated on any quotation and on any plans produced by High Life Treehouses Ltd are approximate and are for your guidance only, they may vary as construction takes place.
Where situated in a tree our products are designed to move as the tree moves and allow for the trees natural growth, where appropriate ’floating’ suspension joints are incorporated. Our commitment to quality covers workmanship and material faults, but does not cover regular maintenance requirements or problems encountered when this maintenance is not carried out.

Every Spring and Autumn the structures should be thoroughly inspected and any items requiring attention should be corrected. Every two years the entire structure should be treated with a recognised timber preservative.
Our structures are designed to withstand normal weather conditions including, wind, rain and snow. However, no responsibility what so ever is accepted to cover damage caused by abnormal conditions i.e. extremely high winds, gales or hurricanes and in no cases covers the situation whereby the tree or surrounding trees are damaged by these or subsequently cause damage to the structure.

When a structure is constructed around the tree, we do our best to seal the gap between the structure and the tree. As the tree moves however, a small amount of water may get through – in most cases a gap will be left between the structure and the tree so that the water can simply run down the tree to the ground.

Although High Life Treehouses Ltd will strive to give best advice, all planning issues including, but not solely, Planning Permission and Tree Preservation Orders, are the full and complete responsibility of the client.

If the proposed Tree House, Tree Deck or other construction is within site of neighbours we always advise that you inform them of your intentions and if required show them the plans and drawings.

Any drawings, plans, elevations or illustrations relating to current or future quotations are owned by High Life Treehouses Ltd and may not be reproduced or utilized for construction purposes by other parties and may not be passed on to a third party without the express permission of High Life Treehouses Ltd.

High Life Treehouses Ltd reserves the rights to use photographs taking during and after construction in marketing activity. We will not disclose clients name and address unless permission is given.

The area around and including the construction site can be a danger to children and adults. We earnestly request that such dangers are carefully explained and understood. High Life Treehouses Ltd accepts no responsibility for any accidents which may occur.

We implement a full Health and Safety Policy. As an important part of our safety procedures we set out a clearly identified ’Caution / Danger’ area around the site of construction.

All materials remain the property of High Life Treehouses Ltd until full payment is made, these may be recovered in the case of a dispute.

Terms of Trading: Deposit of 40% on placing order and booking of construction date. 30% is to be paid half way through the job and the rest on satisfactory completion, along with any extra costs that the client and High Life Treehouses have agreed. Deposits may not be returned if the client cancels within one month of the project start date.